The future of customer reviews

Customers Are
Influencers

Video reviews that build trust, drive sales and go viral. Turn every happy customer into your most powerful marketing channel.

Start recording free
3×
More trusted than written reviews*
85%
Prefer watching to reading*
2min
Average time to record
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How it works

Three steps to
viral reviews

VIDCOM makes video reviews effortless — no app downloads, no accounts needed. Just tap, talk and submit.

01 🎬
Customer records

Customers tap the VIDCOM button on your website or the VidCom app. They record a 2-minute video review on their phone. No app download needed — works directly in the browser.

02 🤖
AI moderates

Our AI instantly analyses the video — transcribing speech, detecting sentiment, reading facial expressions and flagging any inappropriate content. You see a confidence score before approving.

03 🚀
Goes viral

Once approved, the review goes live on your brand page. Customers get an MP4 download ready to share on TikTok, Instagram Reels, YouTube Shorts and WhatsApp — your brand travels with them.

Platform features

Everything you need
to turn customers
into influencers

🎬
Browser-based recording

No app downloads. Customers record directly in their browser on any device — iPhone, Android, Mac or PC. HD video, ready for social media the moment it's approved.

No friction
🤖
AI moderation

Every submission is automatically transcribed and analysed for sentiment, tone and facial expressions. Inappropriate content is flagged before it reaches your dashboard.

Auto-approve
AI response suggestions

Generate three tailored response options for every review with one click — tuned for Google, Trustpilot, Instagram and Facebook. Copy and post in seconds.

Save time
📱
Social sharing built in

Every approved review comes with one-tap sharing to WhatsApp, Instagram, X and more — plus a download button. Your customers become your marketing team.

Viral ready
🎞️
AI highlights reel

Automatically compile your best video reviews into a shareable highlights reel. One click to generate, one click to download as an MP4 or share to WhatsApp.

Ready to post
📊
Business dashboard

See all your video reviews, ratings and AI insights in one place. Approve or reject with one click. Embed your widget on any website with two lines of code.

Full control
🔍
Competitor intelligence

See how your rating, review volume and sentiment compare to other brands in your category. Know exactly where you stand and where to focus.

Stay ahead
Google review prompt

After recording a video review, customers with 4 or 5 stars are prompted to also leave a Google review — turning one happy customer into two trust signals.

Double impact
🔒
GDPR compliant by design

Active consent before recording. Explicit data disclosure at every step. Secure video storage, row-level data security, and strict security headers throughout.

Built-in compliance
Pricing

Simple.
Transparent.

No setup fees. No hidden costs. Cancel any time. All plans include AI moderation.

Starter
£99/mo

For growing businesses collecting their first video reviews.

  • Up to 50 video reviews/mo
  • AI moderation & sentiment
  • Website embed widget
  • Google review prompt
  • Social sharing
  • Basic analytics
  • 10GB video storage
  • Email support

Restaurants, salons, gyms, retail

Get started
Premium
£511/mo

For multi-location businesses scaling review collection.

  • Up to 280 video reviews/mo
  • Full AI moderation suite
  • Multi-location dashboard
  • Team & API access
  • CRM integration
  • 80GB storage
  • Advanced usage insights
  • Everything in Plus

Franchises, gym chains, agencies

Get started
Enterprise
Custom

Bespoke pricing for large-scale and multi-brand operations.

  • Unlimited video reviews
  • Dedicated account manager
  • Custom integrations
  • SLA & uptime guarantee
  • White-label option
  • Unlimited storage
  • Onboarding & training
  • Everything in Premium

Restaurant groups, national brands

Contact us

All prices exclude VAT · Fair use bandwidth policy applies · Annual billing available — save 15%

Ready to turn your
customers into influencers?

Be one of the first brands on VidCom to collect authentic video reviews that actually convert.

Start recording free Business sign in